FAQ

How do I track my order?
Once we receive your order you will receive an order confirmation email, ready-to-wear takes 3–4 working days for delivery, made-to-measure takes up to 2 weeks (in high seasons orders take up to 4 weeks) for your gorgeous piece to be ready and delivered, you will receive a call from our delivery team and a WhatsApp message on your registered phone notifying you of the delivery.

What are your delivery options?
In Qatar, a courier will deliver your order to your door step! Outside of Qatar: you will receive your order by DHL.
You can also pick up your order in our main office in Duhail, Doha – Qatar, contact our customer service team on 00974-66611065 for pick up timings.

How do I return an item?
If you wish to return your order kindly contact your courier within 3 days, you can also contact us directly on 00974-66611065, for more details on our terms and conditions regarding returns and exchanges kindly check our Terms & conditions section.

Do you provide International delivery?
Yes and we use DHL for that!